Anti-money laundering and KYC policy.
Freez applies risk-based controls intended to prevent misuse of exchange and wallet-support services.
Program controls
- Customer identification and verification where required.
- Sanctions and restricted-jurisdiction screening.
- Transaction monitoring for unusual or suspicious activity.
- Source-of-funds review where appropriate.
- Recordkeeping and escalation procedures.
Customer duties
Customers must provide accurate information, use wallets they control or are authorized to use, comply with applicable law, and respond to compliance requests. Freez may delay, reject, or terminate service where risk controls require it.