Freez

Crypto exchange request workflow.

Submit an asset pair, review quote terms, confirm wallet and network details, then proceed only after compliance and settlement checks are complete.

How an exchange request works.

Route selection

Customer selects a supported pair, amount range, settlement network, and wallet destination.

Quote and fee disclosure

The support desk confirms route availability, estimated timing, fee basis, and network requirements.

Wallet and eligibility checks

Address format, memo/tag fields, sanctions screening, and source-of-funds review may apply.

Final confirmation

Customer reviews the final terms before proceeding. A quote is final only once confirmed in the workflow.

Supported routes

Availability is not guaranteed for every route or jurisdiction. Some requests may require enhanced review or may be declined.

  • Crypto-to-crypto exchange routes.
  • Stablecoin conversion support.
  • Wallet network and destination checks.
  • Business account request review.
PairBase assetQuote assetRoute note
BTC / USDTBitcoinTether USDPrimary stablecoin route
ETH / USDTEthereumTether USDEthereum network settlement
BTC / ETHBitcoinEthereumMajor crypto cross-pair
USDC / USDTUSD CoinTether USDStablecoin conversion
SOL / USDTSolanaTether USDFast-network route
XRP / USDTXRPTether USDMemo/tag review
LTC / USDTLitecoinTether USDLow-fee network route
DOGE / USDTDogecoinTether USDRetail crypto route

Risk notice

Digital assets can lose value quickly. Blockchain transfers may be irreversible. Freez does not provide investment advice, tax advice, legal advice, derivatives, margin trading, lending, staking, custody guarantees, or fixed-return products.