Customer verification
Identity checks may be required before exchange requests, withdrawals, or account changes.
Freez applies onboarding, AML review, sanctions screening, transaction monitoring, jurisdiction checks, and recordkeeping where required.
Identity checks may be required before exchange requests, withdrawals, or account changes.
Requests may be reviewed for unusual activity, sanctions exposure, prohibited use, and source-of-funds concerns.
Service requests, customer instructions, compliance records, and support communications may be retained as required.
Freez does not support prohibited jurisdictions, sanctioned parties, darknet marketplace activity, ransomware payments, fraud, evasion of controls, or transactions designed to conceal beneficial ownership.